Privacy Policy
Last updated: May 2026
1. Information We Collect
Symphony Global Services (“we,” “us,” or “our”) collects information you provide directly when you:
- Fill out our contact form (name, email, phone number, and message)
- Purchase digital products (email address for delivery)
- Subscribe to our communications
- Interact with our website
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill digital product purchases
- Deliver purchased products via email download links
- Improve our website and services
- Send relevant communications about our services
3. Payment Processing
All payments for digital products are processed securely through PayPal. We do not store your credit card or banking information on our servers. PayPal handles all payment data in accordance with their own privacy policy and PCI-DSS compliance standards. We only receive your email address and transaction confirmation from PayPal to fulfill your order.
4. Digital Product Delivery
When you purchase a digital product, we collect your email address to send you a secure download link. Download links are valid for 7 days from the date of purchase. Your email and purchase records are stored securely in our database for order fulfillment and customer support purposes.
5. Cookies and Tracking
Our website uses essential cookies to ensure proper functionality, such as maintaining your session and preferences (e.g., light/dark mode). We do not use third-party advertising cookies. We may use analytics tools to understand website traffic and improve user experience. These tools may collect anonymized data such as pages visited, time on site, and general location.
6. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.
7. Third-Party Services
We may use third-party services for payment processing (PayPal), cloud hosting, and email delivery. These services have their own privacy policies, and we encourage you to review them. We do not sell, trade, or rent your personal information to third parties.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or call us at +1 (242) 427-9333.